How to Raise a Complaint

Last updated: October 2026

People who contact Forthmoment Walk-In Tubs should be treated fairly and honestly. If something went wrong, tell us. This page shows how to raise a concern and what to expect. It is a general template, not legal advice.

Topics We Handle

You can write to us about:

• Your experience calling or messaging Forthmoment Walk-In Tubs
• How your personal information was handled
• Anything on this website that looks unclear or wrong
• The conduct of a provider we matched you with

Problems With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, warranties and customer service. If you have an issue with work in your home, start with the provider and keep written records.

Still tell us. Feedback helps keep our network honest, and providers who repeatedly fall short may be removed. Understand the limits, though. Forthmoment Walk-In Tubs cannot settle contract disputes, process warranty claims, refund a provider's work or act for a provider.

What to Send

Email contact@forthmoment.lat with these details:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if known
• What happened and the outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. Then we review the matter. That may include contacting the provider. We will reply with what we found and any steps we are taking.

Still Unresolved?

If our answer does not settle things, reply and ask for another review. You may also get help from your state attorney general, a state consumer protection office or the local Better Business Bureau. For licensed contractors, your state contractor licensing board may be another option.

Contact

Email: contact@forthmoment.lat